Warranty & Returns Policy

Your satisfaction is our priority. Should you find yourself dissatisfied with any purchase, please promptly contact our Customer Service Team for assistance.

Requests for returns must be made within 30 days of receipt, and items must be returned in their original packaging. Please note that a restocking fee of 20% may apply to all stock orders, while a restocking fee of 25% or more may be applied to drop-ship orders. Certain items such as metal, custom-made, special ordered, and silk-screened items are non-returnable.

Before initiating a return for any merchandise, it is essential to first contact our Customer Service Team through one of the following channels: phone, web chat, or email. By reaching out to us, you can obtain a Return Authorization Number, which must be clearly visible on the exterior of the package containing the item you are returning. This procedure ensures that your return is processed swiftly and accurately, leading to the prompt crediting of funds to your account upon our receipt of the merchandise.

Important/Damages or Shortages

1. We urge you to thoroughly inspect and count your cartons before signing for them. Any shortages or damages to freight must be noted on the delivery receipt at the time of delivery, along with the status of the shrink wrap.

2. To report any shortages or damages, please contact our Customer Service Team immediately at 800.334.9880 or on bobbarker.com.

Noting damages will help us to recover damages from freight companies and help us keep our costs down for you.

Once your merchandise leaves our shipping dock, it becomes the responsibility of the freight company to ensure timely and complete delivery of your order.