Bob Barker Company Coronavirus Safety FAQs

Dear Valued Customer,

At Bob Barker Company, the safety and security of our customers is of the utmost importance to us. We are monitoring the global outbreak of COVID-19 (coronavirus) very closely and making decisions to limit the risk of exposure to the virus. We are relying on the Center for Disease Control’s recommendations regarding the coronavirus to ensure that our operations and service to our customers remain safe and efficient.

Many customers have reached out to us with important questions about the coronavirus, and we would like to share our responses to those questions with you. Please see the common questions and our answers on the matter below, but do not hesitate to reach out to us with further questions. As always, you can reach us at 1-800-334-9880 or at bobbarker.com.

Thank you,
Robert Barker
President, Bob Barker Company

UPDATED: April 9, 2020

Does Bob Barker Company have a general supply statement referencing products and inspections?

Dr. Nancy Messonnier, Director of the National Center for Immunization and Respiratory Diseases (NCIRD) at the Center for Disease Control, has stated, “In general, because of poor survivability of these coronaviruses on surfaces, there is likely very, very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures.” Bob Barker Company is relying on statements from the CDC and is following its normal inspection protocol for products imported from China until the CDC suggests otherwise.

Can the virus be transmitted from products imported from Asia and other parts of the world?

Dr. Messonnier further stated, "There's no evidence to support transmission of the virus via imported goods." This is consistent with guidance from the World Health Organization stating that, “Even though the new coronavirus can stay on surfaces for a few hours or up to several says (depending on the type of surface), it is very unlikely that the virus will persist on the surface after being moved, traveled, and exposed to different conditions and temperatures.”

If the virus survives on surfaces for only a matter of days, how long is the ocean voyage from Asia to the United States?

It generally takes thirty or more days for a container ship to make the voyage from ports in Asia to the U.S.

Are products being examined at the U.S. port?

U.S. Customs and Border Protection may physically check shipments coming from China as part of their authority to audit containers, however, they are taking no specific action related to the outbreak. According to an interview with Dr. Nancy Messonnier of the CDC, “There’s no evidence to support transmission of the virus via imported goods.”

Do you anticipate running out of products we purchase from you?

COVID-19 has impacted production and supply chains world-wide. Fortunately, we maintain millions of dollars of in stock inventory at all times to minimize any impact to you. However, many items that are used specifically to slow the spread of COVID-19 have had unprecedented demand at the same time that production and transportation has been slowed. We are working diligently on behalf of our customers to continue to meet your needs during this difficult time. Your safety and security are our top priority.

We are simultaneously pursuing the following actions where they are warranted. We are working with existing trusted vendors to change their production over to PPE. We are air-freighting PPE into the US as fast as we are able to obtain space allocation. We are working with existing vendors who are unable to fulfill our usual orders to find substitute products that meet customer requirements. We are building relationships with new vendors domestically and internationally to find alternatives to meet your needs. We are negotiating with vendors, customs, legislatures and others to prioritize all PPE, disinfectants, hand-sanitizer and soap destined to corrections to be expedited due to the need to stop the spread of COVID-19 amongst inmates and correctional officers and administration.

Your safety and security are on our hearts and minds all day every day. We appreciate all you do for our country. We are doing everything in our power to supply you with timely supplies to stop the spread of COVID-19.

What is the status of your health care products?

The COVID-19 outbreak resulted in a sudden increased demand for personal protective equipment (PPE). The global health crisis is creating an unprecedented surge in demand for gloves, masks, hand sanitizers, disinfectants, and other health care products. As an important Bob Barker customer, we are prioritizing your needs as best as we can. Inventory levels are fluctuating constantly, so our communicated inventory quantities are not guaranteed. As always, we aim to exceed your expectations and we appreciate your patience during this time of need.

Additional Information & Resources

Wellbeing and Support for Correctional Officers

American Correctional Association (ACA)
Coronavirus COVID-19 Resources and Information

American Jail Association (AJA)
COVID-19 Resources

Centers for Disease Control and Prevention (CDC)
How to manage COVID-19 in Correctional and Detention Facilities

National Commission on Correctional Health Care (NCCHC)
COVID-19 Coronavirus: What You Need to Know in Corrections
Study of COVID-19 in Correctional Facilities

National Sheriffs' Association (NSA)
Coronavrius (COVID-19) Information